TheWhatsApp Business API is designed for medium to large businesses to automate customer communication at scale. With the WhatsApp Business API, you can send order updates, appointment reminders, and support messages. As more users prefer messaging apps, using the WhatsApp Business API ensures you're communicating where your customers are most active.
Great insights — the WhatsApp Business API is indeed a powerful tool for automating customer communication and improving engagement. For developers looking to build similar solutions, learning how to create a chat application like WhatsApp in Android is a valuable way to understand real-time messaging and user interaction features.