Has anyone here implemented a Quality Management System (QMS) with the help of an ISO consultant in London? We’re considering ISO 9001 certification and debating whether to go DIY or bring in an expert.
I’ve heard mixed reviews—some say consultants make life easier with gap analysis, process mapping, and internal audit prep. Others argue that it’s better to build the QMS internally for sustainability.
There’s one consultancy I came across that works globally and has a reputation for tailoring systems to suit business size and sector. Wondering if anyone here has first-hand experience with consultants who strike a good balance between guidance and cost?
Let’s share tips—especially around what to ask in the first consultation.
