I’m curious to know—how has your journey been with ISO certification services here in South Africa? Especially for small to mid-sized companies, is the process as complex and expensive as some make it out to be?
I recently came across a consultancy that supports businesses across different sectors and even helps with documentation and audits—seems like they take the load off your internal team. I’d love to hear if anyone has worked with similar experts. Are these services really worth the investment for improving credibility and processes, or just another box to tick?
Also, does anyone know if having an in-house team handle QMS setup is more cost-effective in the long run? Appreciate any insights!